Your Website Tutorial Guide

What this section covers

• Welcome — what you've received and what it means for your business
• A full tour of all pages and key features of your new website
• What you own after this handover (domain, hosting, source code)
• How to access your TrellisHub account panel and what's inside it
• Overview of the handover package — documents, credentials, tutorials

Replace the placeholder above with your recorded introduction video. Recommended length: 3–5 minutes.

What this section covers

• Logging into your hosting control panel (Vercel / cPanel / your provider)
• How your domain is connected to your hosting — and how to update DNS if needed
• Understanding your hosting plan — storage, bandwidth, renewal dates
• How to point a new or additional domain to your existing website
• What to do if your site goes down — first steps and who to contact

Replace the placeholder above with your hosting walkthrough video. Recommended length: 5–8 minutes.

What this section covers

• Accessing and using your business email accounts (webmail and mail client setup)
• Adding or removing email addresses in the future
• Where to find your credentials — using the handover document securely
• How to change passwords for your domain, hosting, and email accounts
• Best practices for keeping your credentials secure after handover
• How API keys work and when you'd need to rotate or update them

Replace the placeholder above with your credentials walkthrough video. Recommended length: 5–7 minutes.

What this section covers

• How to request content updates — text, images, pricing, new pages
• What the Trellis Care Plan covers (hosting, updates, maintenance, analytics)
• How to log into your account panel to track project progress and access files
• What to do if you need a new feature added to your site
• How to review your monthly analytics report (if on a Care Plan)
• Understanding renewals — domain, hosting, and Care Plan billing cycles

Replace the placeholder above with your maintenance walkthrough video. Recommended length: 6–10 minutes.

What this section covers

• A summary of everything that's been handed over
• Congratulations — you're officially live and ready to grow
• How to reach the Trellis team after handover (email, account panel, phone)
• What to do if you lose access to any account or credential
• Tips for getting the most out of your new website from day one
• What the Trellis roadmap includes — future features and upgrade paths

Replace the placeholder above with your closing video. Recommended length: 2–4 minutes.